FAQ
About Shipping & delivery
- All Domestic Orders will be sent via MANDOOB. Please allow 2-3 business days for the package to be dispatched. Once dispatched, orders should arrive between 2-5 days (due to COVID-19 delays).
- We ship internationally. All International Orders will be sent by Aramex (Express courier). Please allow 4-7 business days for the package to be dispatched. Tracking number will be sent to your email once it’s dispatched. Please allow 24-48 for the tracking number to be updated. Your package will arrive within approximately 5-14 business days.
- We don’t ship to PO Boxes
- We do not take responsibility for lost, missing or stolen packages, or duties and fees mandated by customs.
About Returns & Exchanges
- All sales are final. We don't accept returns or exchanges. But kindly contact us at shatha.dafai@gmail.com if you have any problems with your order.
About Payment
- Online Payment by credit cards & PayPal are accepted. Check out the list in the footer of the website!
About Collaboration
- I am a big fan of collaboration. If interested in working with me email me at shatha.dafai@gmail.com
About Copyright & intellectual property
- All artworks are subject to copyright and any reproduction or use of any artwork created by Shatha Al Dafai without permission will be infringing copyright.
Got A Question? Reach out to us at shatha.dafai@gmail.com